1. HELP! I tried to log in to the game and it said I'm already logged in!

We're sorry - but our confirmation email sent to everyone should have specified that the username is the COMPLETE email address used at the time of registration.

For example, if you used "hobbitsfeetsmell@feetsmell.com" to register at our site, then your game ID is "hobbitsfeetsmell@feetsmell.com".

2. What is GONG!?

GONG! is a casual, on-line soccer game. You can play it by yourself or with friends over the Internet.

3. Who is GONG! for?

GONG! is for soccer fans, casual game enthusiasts, and anyone who enjoys having fun with their friends online.

4. What makes GONG! different from other soccer games?

GONG! brings players a soccer game that is easy to learn and also difficult to master. GONG! features anime-style artwork, in-game items that create effects that can distract your opponents or improve your chances of scoring, and different playgrounds that each have their own style of play.

5. How do you play GONG!?

Our game-play is simple; you can play the game with just your mouse, or if you choose, with a keyboard & mouse. Pressing a few keys allows you to use items & special skills to beat your opponents.

As you play, you also build your own character in the process. For more information on the game-play, you should try the training exercises and quests, or check out Grandpa's Journal.

6. How do I download the game?

Downloading GONG! is easy. Simply go to our download page, and click on the download button. The installer will take over from there. Once GONG! is downloaded, you can launch the game by clicking on the icon.

7. I've created a character, but the game won't let me play

After creating your character, you must first complete the training exercises before you can play with others.

8. How do I improve my skills?

One way to improve your skills is by playing in Quest mode. Quests are short matches in which you have to meet certain goals like making 5 passes or stealing the ball from your opponent. Another way to improve your skills is by using stars to purchase special items.

9. I tried to start a Quest, but I got a message instead. Why won't it let me play?

All players can play any of the level 1 Quests. However, more advanced Quests require Stars. If you do not have enough Stars, you can't play that Quest. Remember, you can still improve your abilities with level 1 Quests, and earn more stars through matches.

10. What are stars?

Stars are the main currency of GONG! Our Star system is simple, play matches and you'll earn Star points. An average player vs. player match will reward each player around 3,000 - 5,000 Star Points, and about 30,000 Star Points will be needed to fill up an Empty Star.

Players will all start off with a limited amount of Empty Star slots to fill up. Note that the number of Star Points that you earn in a match will depend on whether you win the match or not. So make sure to win!!!

11. What if I run out of empty star slots?

When you need extra star slots, you can purchase them in the Shop area of the game. You can also purchase them on the community website.

12. What are coins?

Coins are the community currency of GONG! While Stars and Star Points are mainly awarded for your play in matches, Coins are awarded when you do something nice for the GONG! community like inviting a friend, or posting a message.

Coins usually won't affect your skills in the game, but they will give you a chance to earn prizes and participate in special events.

13. What are Items?

Items are objects that appear in the game and give you special abilities for a limited time. Items appear as a gift box, and disappear once a player touches them. Once you touch an item, it goes into your empty item slot that's when you'll see which item you grabbed! Pressing the CTRL key activates the item.

You have 2 item slots when you first play the game, and you can get the 3rd one after you've gathered enough experience in the game. The item in the first slot will be used when you press the CTRL key, and the next item will then move into the slot. Remember that you can't pick up more items when all of your item slots are already full.

14. What are special actions?

Special Actions are extra abilities that a player can activate during the game. One example is the overhead kick. Using a Special Action (SA) is easy just press the Z, X, or C key when you have enough Fury. Some SAs need to be used with the ball, some do not.

15. What is Fury?

Fury is your player's energy bar. It increases slowly throughout the game. You can quickly increase Fury by using Peppers, one of the key items that can be found in the game.

16. What are Ultra Actions?

Ultra Actions (UA) are more powerful than Special Actions (SA), but cannot be used as frequently. Ultra Actions become available when you have the ball and your Fury is full. You will know that your Fury is full because the meter in the lower right hand corner will flash and your character will be on fire.

To start a UA, press the V key the ball will be kicked toward the cursor, and the UA will consume all of your Fury. Fury increases slowly in the game, and is related to the character's attributes. Therefore, you will need time to maximize Fury, or you will have to use items like Peppers which increase it.

17. How do I know how good my player is?

If you look in Career (under My Stuff) you will see a screen that lists your player's attributes. In GONG!, every character will have four unique attributes: Heart (kicking power and fury), Brain (kicking accuracy), Leg (running and dribbling speed), and Foot (balance and ball control). These attributes are improved when you earn attribute points.

To gain attribute points, you must successfully complete Quests, earn rewards through Co-op matches, or purchase attribute point tickets in the item shop with Stars. In addition, players develop skills. Skills can either be new Special Actions or Ultra Actions, and can be purchased with Stars in the item shop.

Finally, you can upgrade your clothing which also improves your abilities. As with point tickets and skills, clothing upgrades can be purchased in the shop with Stars.

18. What is the GONG! online community?

The GONG! online community is the collection of all registered players of GONG! Our main meeting place is the GONG! website. On the website, users can send messages, see their stats, and change their individual profiles. The community will make it easier for you to arrange matches and see the latest announcements.

19. Why did you create GONG!'s online community?

We believe that GONG! is even more fun when people have a chance to connect with each other to see stats, share ideas, and occasionally show off. The community is the place where we can post announcements, images, and videos. It's also the place where we can hear from you, which is an important part of making GONG! a great experience for everyone.

20. Can anyone see the stuff in the GONG! community?

Only registered users have access to GONG!s community. If you want others to experience our community, invite them to play GONG!

21. What if something happens in the community that I don't like?

If you are unhappy with one of our announcements or find an error or an omission on the site, please contact us. If you receive a message or any other communication in the community that offends you or makes you feel uncomfortable, please report it. If you are under 13 and you receive a message that makes you feel uncomfortable, please alert your parents.

22. I'm under 13, and I noticed that others can do more in the community than I can. Why is that?

We do not allow players under 13 to have unlimited access to all of the features in the GONG! community. We do this to ensure a safe environment for all of our players.

23. Is GONG! safe for younger players?

GONG! is a fun, easy to play soccer game. Our lobby system and community are designed to make it easy for young players to arrange matches without disclosing private information. However, we do not allow players under the age of 13 unless they have their parent's permission.

24. How much does it cost to play?

GONG! is free to play. However, there are in-game items that can be purchased including clothing and magic items.

25. I forgot my password. What do I do?

Simply hit "I forgot my password" on the homepage login screen.

26. Why is my account blocked from my territory?

The has been licensed for various territories by other publishers. If you are trying to register or play from the Philippines, Malaysia, or Signapore, you must register & play by visting gong.mobiusgames.net. If you are trying to register to play from China, you must register & play by visting ttq.joyzone.com.cn.

27. Does my PC's spec affect the framerate?

Yes, the frame rate is adjusted automatically based upon your PC performance.

28. Why does an item cost more to repair than to buy?

When you buy an item, you may get lucky and be granted some extra attributes for that item. If so, it causes the repair value to be higher.

29. What are community points?

The community points system was implemented as a way to reward players who are consistently active within the community.

Think of it as an out-of-game scoring system which is used to earn higher status and gain levels.

30. How do I earn community points?

31. How does earning points benefit me?

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